Legal

Privacy Policy

Last updated: November 2026

Contractors Flow ("we," "us," or "our") operates this website (the "Site") and provides marketing, lead capture and sales support services to residential contractors and home service businesses. This Privacy Policy explains what information we collect, how we use it and the choices you have.

1. Information we collect

When you fill out an application or contact form, book a call, or otherwise get in touch, we may collect:

• Your name, email address and phone number
• Your business name, trade, the city and state you serve, and typical job size
• Anything else you choose to share with us about your business and goals

We also automatically collect basic technical data when you visit the Site, such as your IP address, browser type, device, pages viewed and the page that referred you.

If you are a homeowner who responds to an ad we run for one of our contractor clients, we collect the details you submit (such as your name, contact details, address or city, and the project you need) so that the contractor can respond to your request.

2. How we use your information

• To respond to your inquiry, review your application and schedule calls
• To deliver and manage our services, including advertising, landing pages, CRM, follow-up and appointment booking
• To communicate with you about your account, campaigns or services
• To measure and improve the performance of our Site and advertising
• To keep our systems secure and to comply with legal obligations

3. Text messages and calls

Our services include automated and live follow-up by text message, email and phone. By submitting a form on the Site or on a landing page we operate, you agree that we, or the contractor you contacted, may contact you at the number and email you provided about your request, including by automated text messages.

• Consent to receive texts is not a condition of buying any goods or services.
• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out, or HELP for help.
• We do not sell or share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing purposes.

4. Third-party tools and service providers

We use third-party platforms to operate our business and deliver our services. These providers may process your information under their own privacy policies:

• Meta (Facebook and Instagram) and Google: to run advertising and measure ad performance
• GoHighLevel: for our CRM, scheduling, email, text messaging and call tracking
• Hosting and analytics providers: to serve the Site and understand how it is used

We do not sell your personal information. We share it only with service providers acting for us, with the contractor you asked to hear from, where required by law, or as part of a business transfer such as a merger or sale.

5. Cookies and tracking

The Site and our landing pages may use cookies, pixels and similar technologies, including from Meta and Google, to analyze traffic, measure ad performance and show relevant ads. You can control or disable cookies in your browser settings, though parts of the Site may not work properly without them.

6. Data retention and security

We keep your information for as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures to protect it, but no method of transmission or storage is completely secure.

7. Your choices and rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details below and we will respond within a reasonable time. You can unsubscribe from marketing emails using the link in any email, and opt out of texts by replying STOP.

8. Children

Our Site and services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it last changed. Continued use of the Site after changes are posted means you accept the updated policy.

10. Contact us

Questions about this Privacy Policy or how we handle your information? Contact us at [email protected].